Customers are responsible for being aware of and paying any customs fees and duties charged by your country as these charges are not issued by Alphalete. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost.
Alphalete cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more information on customs and duties charges, please contact your local customs office.